Managed Azure Services

We’re more than just a great cloud MSP; we’re a boutique team of Azure specialists redefining what a modern cloud partner should be. With our high-density technical team, we enable game changers in this new era of cloud by equipping businesses of any size with the technological leverage to take on industry giants. From moving infrastructure to Azure, to proactive monitoring and iron-clad cybersecurity, we unlock your true potential with secure, scalable tech.

Why partner with an Azure specialist?

Proactive Support

24/7 monitoring and response

With round-the-clock monitoring of your Azure resources, we respond swiftly to alarms and ensure your environment is running smoothly. Full ITSM access includes incident, problem, and change management. Beyond support, we take a DevOps-first approach, automating processes wherever possible to keep your systems secure and in control. And our “high density of experts” means seamless management and advanced protection from day one, so you can focus on your business.

Fully Optimised

Maximised efficiency and cost control

With direct access to technical experts, you’ll have the guidance needed to maximise efficiency and streamline operations. Every client is also assigned a dedicated Technical Account Manager who acts as your Azure architect, ensuring your environment is expertly designed, managed, and continually optimised. On top of that, we focus on cost control, reviewing updates for setup improvements, configuring budgets for tracking, and providing real-time cost dashboards while integrating best practices to optimise performance and spending.

Protected and Secure

Cyber threat and data loss protection

We deliver a rock-solid Azure security foundation, backed by comprehensive protection across every aspect of your infrastructure. With vigilant monitoring and reporting, we take a proactive approach to security, enforcing best practices to safeguard your systems. Our swift responses to security alerts create a formidable security arsenal, with pathways for enhancement leading to a full Security Operations Centre (SOC) service when you’re ready to elevate your defences.

What’s included in the service?

24/7 Support

Full-time coverage keeping your cloud running smoothly at all times, so you need not worry about downtime.

Proactive Monitoring

Using Logic Monitor, we actively monitor all resources for optimal performance.

Direct Access to Expertise

Through dedicated channels, you can go straight to our experts to lean on our extensive experience.

Patch & Vulnerability Management

Regular patching and vulnerability tracking ensure a secure and up-to-date environment.

Problem & Trend Analysis

Proactive issue tracking identifies recurring problems that could impact availability or performance.

Billing & Capacity Management

We simplify cloud billing and provide capacity planning to optimise costs and support growth.

What our customers say

Freedom Services Group

Executive Director of Technology

“Synextra are able to use their expertise and their experience to quickly resolve problems, really understand our business, and it really allows us to then concentrate on what we’re doing. We’ve worked with Synextra for a long time and we’re really happy with them – very responsive, very supportive, will give really good suggestions that make perfect sense. They’re really good and we see them as a key strategic partner for the future.”

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Speak to an expert

Why Synextra?

We’re Synextra, the Generation 2 Managed Service Provider, and we’re setting the standard for what a modern cloud partner should be. We take extreme ownership of your IT environment, working tirelessly to resolve issues – even those outside our typical remit – without shifting blame or making excuses.

Our highly specialised team of Azure experts is at the heart of what we do. We know that there is nothing worse than having to explain yourself multiple times, so our high density of experts means faster solutions, fewer escalations, and consistent high-quality results from day one. 

Breaking down the barriers to expert knowledge is at the core of our service. At Synextra, clients have direct access to our technical specialists and business leaders – no gatekeeping or lengthy waiting times. Through dedicated instant messaging channels, you’ll quickly access the insights needed to resolve challenges fast, preventing bottlenecks and keeping your projects moving.

Planning
your move

Comprehensive Workload Review
We start by deploying migration software to capture your current IT usage, giving us a detailed understanding of your database and app workloads. From here, we’ll map out any dependencies between systems to ensure no disruptions occur during migration, whether you’re new to Azure or already there.

Azure Design Blueprint
You’ll receive a tailored Azure infrastructure design, complete with right-sized VM recommendations for optimal performance. We’ll assess potential candidates for PaaS to maximize efficiency and future-proof your systems.

Right-Sizing and Cost Analysis
Our team will investigate right-sizing options to ensure seamless transition and efficient resource use. Alongside this, we provide a transparent breakdown of both migration costs and ongoing Azure consumption, so there are no surprises down the road.

Roadmap to Azure Success
After the planning phase, you’ll walk away with a clear, actionable roadmap for your cloud journey. Whether you’re preparing to migrate or refine your existing Azure setup, we’ll ensure a smart, secure, and productive cloud experience.

Frequently Asked Questions

What are Azure Managed Services?

Azure Managed Services are professional services that handle the end-to-end management of your Microsoft Azure environment. This can include Azure migration and setup, handling workloads, cloud infrastructure, cyber security, disaster recovery, and optimisation among other aspects of the Azure cloud platform. It’s something you might make use of to streamline your IT operations and take away the burden of running the Azure platform for your business.

What’s a Managed Service Provider (MSP)?

An MSP is a company (like Synextra!) that manages a customer’s IT services for them. They often offer a range of services, including network, application, infrastructure, and security. They’ll enable businesses to reduce their IT costs and improve scalability.

In the context of Azure cloud environments, MSPs help companies move to the Azure cloud and then manage their infrastructure from that point. The MSP takes care of the technical work so businesses can focus their resources on their core work.

How does Synextra help with cloud migration?

Cloud migration is one of the most important things a world-class Azure expert MSP can do; getting companies off their legacy hardware and onto the cloud.

At Synextra, we plan and execute migrations big and small, moving your data, apps, SaaS connections and services to your shiny new Azure infrastructure. We strive to make this important part of your cloud lifecycle as seamless and stress-free as possible, so you’ll be up and running again with minimal downtime.

What does cloud optimisation involve?

Cloud optimisation is all about configuring your cloud platform and resources for maximum efficiency, scalability, and cost management.

A good cloud computing MSP will provide a balanced Azure environment that has all the performance your business needs, while maintaining strong cost savings. This might include scaling up or down the number of virtual machines you’re running depending on usage. Or it could involve setting permissions and policies to make things run as lean as possible.

How is cloud security managed?

Cloud security is an essential part of Microsoft Azure managed services. The best MSPs will make sure your environment is secure by managing identity and access management, configuring firewalls, and deploying malware protection. They’ll also provide the latest security patches for your devices, as well as offering real-time monitoring to identify any threats quickly. Planning and preparing for disaster recovery is also a key part of any cloud security setup.

With Synextra’s Secure+ tier, we integrate Azure Sentinel for top-notch log capturing and event correlation. We proactively review security alerts in just 30 minutes, without overloading you with alerts. We also scan all external web apps for vulnerabilities, and manage them effectively within an included time frame. There’ll also be a clear path towards a future SOC if you’re considering it. So you’ll have peace of mind knowing we’ve got your Azure estate covered on all things security.

Can you support a hybrid cloud setup?

Absolutely! Whether your setup involves only Azure resources on the public cloud, or is a multi-cloud or hybrid cloud (a mix of on-premises and cloud), we can support you.

What’s the cost of Azure Managed Services?

Pricing for cloud managed services is almost always bespoke, as it depends on the size of your existing infrastructure, the scope of your desired setup, and other variable factors. It’s best to get in touch with us to find out what your estimated costs might be.

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If you want to know which cloud is right for you, the team at Synextra can help you choose a fast, ultra-secure cloud environment that delivers you a competitive advantage.